Service Rates
Service Rates - Effective 1 November 2016
Computer Support & Installation Rates
| Existing Customers | Notes | |
| Site Visit Fee |
£47.00
|
No time included (over 10 miles mileage charge applies). |
| MCS Office/Workshop | £20.00 |
Minimum charge for up to 5 minutes (Applies when equipment is repaired/updated at MCS offices) |
| Hourly Support Rate |
£57.00
|
Breakdowns, support & equipment equipment installations. |
| New Customers & 2016 Onwards | Applies to customer new to MCS since 1 January 2016 | |
| Site Visit Fee |
£75.00
|
No time included (over 10 miles mileage charge applies). |
| Hourly Support Rate |
£75.00
|
Breakdowns, support & equipment equipment installations. |
| NB. | ||
| Hourly rates are rounded up to nearest 1/4 hour. | ||
| Mileage charges see below. | ||
Accounting System Rates - Pegasus Opera II, Opera, Opera Windows, Sage...
|
Notes
|
||
| Site Visit Fee |
£125.00
|
Includes ½ first hour. |
| Hourly Support Rate |
£85.00
|
Charge pro-rata in one minute intervals. |
Telephone / Email Support Requests
ALL SUPPORT REQUESTS ARE CHARGEABLE
Minimum charge of £9.00 for up to 5 minutes. - Existing customers
Minimum charge of £12.75 for up to 5 minutes. - New Customers & 2016 Onwards
Additional time charged pro-rata in 1 minute intervals of the current applicable rate.
Mileage charges (Round trip)
Up to 10 Miles - No additional charge.
Over 10 Miles - Mileage charged at £0.75/mile.
The Small Print:
All prices exclude VAT.
E&OE.
Version 14.01
Telephone Neville Matthews on 01628 626352 for more information.
