Service Rates - Effective 1 November 2016

Computer Support & Installation Rates

Existing Customers Notes
Site Visit Fee
£47.00
No time included (over 10 miles mileage charge applies).
MCS Office/Workshop
£20.00
Minimum charge for up to 5 minutes
(Applies when equipment is repaired/updated at MCS offices)
Hourly Support Rate
£57.00
Breakdowns, support & equipment equipment installations.
New Customers & 2016 Onwards Applies to customer new to MCS since 1 January 2016
Site Visit Fee
£75.00
No time included (over 10 miles mileage charge applies).
Hourly Support Rate
£75.00
Breakdowns, support & equipment equipment installations.
NB.
Hourly rates are rounded up to nearest 1/4 hour.
Mileage charges see below.

Accounting System Rates - Pegasus Opera II, Opera, Opera Windows, Sage...

Notes
Site Visit Fee
£125.00
Includes ½ first hour.
Hourly Support Rate
£85.00
Charge pro-rata in one minute intervals.

Telephone / Email Support Requests

ALL SUPPORT REQUESTS ARE CHARGEABLE

Minimum charge of £9.00 for up to 5 minutes. - Existing customers
Minimum charge of £12.75 for up to 5 minutes. - New Customers & 2016 Onwards
Additional time charged pro-rata in 1 minute intervals of the current applicable rate.

Mileage charges (Round trip)

Up to 10 Miles - No additional charge.
Over 10 Miles - Mileage charged at £0.75/mile.

The Small Print:
All prices exclude VAT.
E&OE.
Version 14.01

Telephone Neville Matthews on 01628 626352 for more information.

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